Regional Operations Manager in a Leading Commercial Bank in Nigeria - FITC Nigeria

FITC Nigeria - was established in 1981 as a non profit organisation limited by guarantee, based on the Company's Act of 1968, in response to the recommendations of the Pius Okigbo Committee set-up by the Federal Government of Nigeria to review the Nigerian financial system. It is owned by the Banker's Committee, which comprises of the Central Bank of Nigeria, the Nigeria Deposit Insurance Corporation, all licensed banks and discount houses in Nigeria.

Our client, one of the commercial banks in Nigeria, is looking for young, vibrant, and intelligent men and women to fill the available position below:

Job Title: Regional Operations Manager

Location: Lagos

Job Summary

• The prospective candidate would be responsible for ensuring optimal deployment and utilization of human and material resources across the bank’s branch network.
• Manage, motivate, train and develop staff to ensure achievement of first class service delivery at the branches.
• Support marketing/product units in implementation of new product initiatives/ideas for delivery across the branch network as well as constantly seeking to improve on existing ones.
• Coordinate the management of operational risk issues that arise in daily activities at the branch level.

Full Description
The candidate would be required to:

• Develop and implement the branch coordination framework for monitoring and managing the operations of all branches in a region.
• Ensure compliance with policies (institutional and regulatory).
• Ensure provision of adequate complement of personnel and material resources to the branches to facilitate good service delivery.
• Consolidate, analyze and monitor branch operations data (efficiency and productivity) on a continuous basis and make recommendations as appropriate.
• Ensure that the General Ledgers of branches within the cluster are clean and properly reconciled Ensure “A” audit and inspection ratings for the branches in the region.
• Ensure that departmental controls are adhered to.
• Conduct branch visits and inspection, document findings/exceptions and follow through for prompt resolution.

Technical Requirements

• Develop and implement the branch coordination framework for monitoring and managing the operations of all branches in a region.
• Ensure compliance with policies (institutional and regulatory).
• Ensure provision of adequate complement of personnel and material resources to the branches to facilitate good service delivery;
• Consolidate, analyze and monitor branch operations data (efficiency and productivity) on a continuous basis and make recommendations as appropriate;
• Ensure that the General Ledgers of branches within the cluster are clean and properly reconciled;
• Ensure “A” audit and inspection ratings for the branches in the region;
• Ensure that departmental controls are adhered to;
• Conduct branch visits and inspection, document findings/exceptions and follow through for prompt resolution.
  

Educational Qualifications

• Candidatemust have a BA/B.SC in any discipline with a minimum of Second Class -Lower or HND Upper Credit with an MBA/ACA/CIBN.
• A Masters degree in Business Management will be an added advantage.
• In addition, he/She should have a minimum of 8 years experience in banking operations.

Behavioural Requirements:

• Good knowledge and understanding of banking operations (domestic and international).
• Excellent customer service capabilities.
• Good negotiation and conflict resolution skills.
• Good Oral & Written communication skills.
• Excellent administrative skills.
• Good documentation and process management skills.
• Capacity for absorbing and managing pressure.
• High level of integrity/Sense of Responsibility Initiative /Proactiveness / Aggressiveness Entrepreneurship/ Taking ownership
• Strong personality Analytical Skills/ Problem solving Self-Motivated/Drive.
• Good Interpersonal Skills.
• Team building Leadership / Influencing.

Application Closing Date
30th May, 2014.

Method of Application
Interested and qualified candidates should:
Click here to Register and Apply online

Note: Each applicant is required to apply for only one position, as multiple applications are not permitted. Only shortlisted applicants will be contacted.